play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 9168515643
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will grant you access without requiring a password or email. Once verified, you can easily log in using this mobile-based authentication method.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still can't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support through email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should fix any issues you were experiencing and get you back to playing.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Withdrawals are limited to earnings from gaming activities, not bonus rewards. This means you can only withdraw the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
For this app, you are required to complete and submit your KYC details, which include saving your Aadhaar card, UPI information, and all relevant bank details. This information will be stored securely within the app for your convenience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring users to wait up to 24 hours for resolution. Overall, the app aims to provide efficient and stable interactions, but occasional delays may impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned from playing games using the bonus can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, start by checking your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
play exchange ensures a secure and uninterrupted gaming environment by providing support for multiple deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, to guarantee seamless transactions. Our platform is accessible on both desktop and mobile devices, allowing you to enjoy your favorite games at any time and from any location. Additionally, we offer generous promotions, bonuses, and a loyalty program that enhances your gaming experience.
We prioritize convenience and security, offering a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, all protected by advanced encryption protocols. Our dedicated customer support team is available 24/7, providing assistance and ensuring a smooth gaming experience. Generous bonuses, promotions, and loyalty programs add to the excitement at play exchange. Join us today and dive into a world of endless entertainment and substantial rewards!